What was the client trying to solve?

Every aspect of the client’s business had to be ready to embrace the digital transformation for it to champion the cause. This implied finding the skill gaps amongst existing employees and upskilling them to align them with the company’s digital vision. The main challenges that they wanted to solve with their development plan were as follows:

Accurately Measuring Skill Levels:

To accomplish their learning objectives, they wanted a platform to accurately evaluate the employees’ technical skills with minimum hassles. This platform had to exceed the current industry standards of evaluation and is expected to offer accurate and detailed reports to granularly understand the employees’ skill levels.

Increase User Adoption:

Previously, the average course completion rates were less than 35%. The client wanted to increase the adoption rates of their training programs so that they could accurately identify the skill gaps and plan for their tech-transformation accordingly.

Standardized Global Learning Ecosystem:

With their workforce across the globe, the client wanted to execute their L&D operations remotely. Thus, it wanted to identify the necessary technology platform to scale its development initiatives. Besides matching global learning standards, the client wanted to have a strategic partner to understand and execute its objective into a holistic upskilling plan across multiple roles for specific tech domains and competencies.

The Solution:

A thorough deep dive into their past development strategies made it evident that the low engagement rates were in response to mechanical dissemination of knowledge, passively acquired. Lecture sessions via video content alone gave them very little room to engage and understand how their growth would impact larger organisational growth. We understood that the use of a blended learning framework for training could open doors to new ways of skilling their workforce, especially if it was personalised.

The learning solution proposed combined courses with various learning interventions into one experience to teach the client’s workforce skills from start to finish. These were are aligned to one’s knowledge level and business needs, allowing them to develop the right skills in the right order. Prior to prescribing learning paths, the learners were also subject to an array of technical & perssonality-driven questions that encompassed a multitude of programming languages, frameworks, technologies to evaluate the skills. This extensive library stacked with 100000+ technical questions across various job-roles enabled the client to devise assessments that could gauge their employees’ technical expertise and future thinking. These assessment would help deivise a hyper-personalised learning paths that suited their style of learning.

The Impact:

• The client observed an increase of 62% in course completion rates.
• 88% of employees report increased work satisfaction thanks to the holistic approach to L&D.
• The change in L&D strategy allowed them to identify how to utilize their benched workforce.
• Improved employee engagement and retention of skills with significant cost reduction.
• With the Integration of MakeMyLabs, learners were able to engage in peer-based learning with shared access to labs globally. Our client is now able to take on more training programs per year than ever before – whether it’s induction or continuous learning for employees.

The way forward

With the successful integration of MakeMyLabs with all their L&D efforts – Using our continuous learning tools, our client is now able to do significantly more training programs per year.

About Techademy:

Techademy will help you simplify and improve your training with employees or new hires. You will have greater flexibility to build and deliver your course, directly engage your learners, train them in real-life scenarios and advance productivity and retention by fostering a culture of continuous learning.